📌 Submitting a request does not mean automatic approval. The final decision is always made during processing.
💡 What is advance salary?
Advance salary means you receive your salary before the customer has paid the invoice. Normally, salary is paid only after the customer's payment, and it still takes about one business day for the funds to appear in your account due to bank processing times.
💰 Service fee: 5% of the invoice total, minimum €10 — on top of the regular service fee.
✅ When can I request it?
You can submit an advance salary request right now when all of the following apply:
The invoice payer is a limited liability company (Oy)
The invoice has already been sent to the customer (not a draft, not under review)
The invoice has not yet been paid
There is no previously rejected or currently active advance salary request for the same invoice
Salary financing is enabled for your account
📅 Payment date: when the customer confirms the invoice before 3:00 PM (15:00) on a business day, the advance salary is paid the same day.
✅ How to request advance salary
You can request advance salary in two ways:
1. When creating the invoice
Select advance salary while creating the invoice.
2. Afterwards
Open the invoice and click the "Request advance salary" button.
The request is automatically sent to your customer for confirmation. Once the customer confirms the invoice is correct, we process the request and pay the salary.
🔒 The "Request advance salary" button isn't visible?
The most common reasons:
Salary financing has not yet been enabled for your account. Contact customer support and we'll check the situation.
The invoice has not yet been sent to the customer (it's a draft or under review).
The invoice has already been paid. In that case, consider Quick Pay.
An advance salary request has already been made for this invoice, or it was previously rejected.
👀 Where can I see the request status?
Open the invoice and look at the "Advance salary request" section. It shows the status and timeline:
Sent — the request has been received.
Awaiting customer confirmation — we sent a confirmation request to your customer by email. The confirmation link is valid for 7 days.
Processing — the customer confirmed the invoice and we are processing the request. Some requests are auto-approved; others go through a short additional check (e.g. travel expenses or non-standard VAT).
Approved — the advance salary will be paid shortly.
Completed — the salary has been sent to your account.
💡 Tip if the request waits for customer confirmation for a long time:
Ask the customer to check their spam folder.
Verify that the email address on the invoice is correct.
🚫 Most common reasons for rejection or cancellation
The payer is a private individual or a sole trader (toiminimi) — advance salary is generally granted only for limited liability companies. Exceptions are made only in special cases.
The payer's financial situation does not meet the requirements — we always check the company's financial standing before the first payment.
The company is being invoiced through PalkkaOnline for the first time — we assess case by case. Ask customer support for more information.
The invoice has already been paid or cancelled — the request is automatically cancelled.
The customer did not confirm the invoice within the deadline (7 days) — the request expires. You can submit a new one.
If your request was rejected, you can always contact customer support for a more detailed reason.
🔍 Check your situation
Want to know whether you can request advance salary for this specific invoice?
Open the invoice and look at the "Advance salary request" section — it shows the real-time status.
Or ask our customer support — we'll check it for you.
Last verified 2026-06