Below is a list of all invoice statuses and what each one means:
Open | The invoice is waiting for the customer to pay. Payments are delayed by approx. 15 min. |
Processing | The invoice is being processed by PalkkaOnline. Not yet sent to the customer. |
Rejected | The invoice could not be delivered because the e-invoicing address is invalid. PalkkaOnline will check the address and resend the invoice manually. |
Overdue | The invoice is overdue. You can withdraw salary when the invoice has been paid. |
Reminded | Payment reminder sent. You can withdraw salary when the invoice has been paid. |
Notified | Payment notice sent. You can withdraw salary when the invoice has been paid. |
In collection | The invoice has been transferred to collection. You can withdraw salary when the invoice has been paid to the collection company. |
Paid | The invoice has been paid to PalkkaOnline. You can withdraw salary. |
Credited | Wrong invoice, credited with a credit invoice. |
Credit invoice | Credit invoice, applies to the credited invoice. |
đ Note: You can only withdraw salary once the invoice status is Paid and the payment has been received by PalkkaOnline.
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You can request an advance salary even before the invoice reaches Paid status. If the invoice includes travel expenses, they're reviewed as part of the advance approval, which can delay the advance.
Read more: Why do we review travel expenses?