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Why did I receive less money than I invoiced?

💡 Want to estimate your earnings in advance?


You can use the PalkkaOnline calculator to quickly estimate how much you’ll take home from your invoice. Enter the gross invoice amount into the calculator to see an indicative estimate of your net earnings.


The amount transferred to your bank account may be lower than your invoice total due to the following deductions:


💼 1. Service fee

Service fee is 1.9% of the invoice amount excluding VAT, with a minimum charge of €5 per withdrawal.

PalkkaOnline Turva is 1.5% of the invoice amount excluding VAT, with a minimum charge of €5 per withdrawal.

If you invoice smaller amounts, the service fee may represent a larger proportion.

Tip: You can let multiple invoices accumulate in your account balance and make a combined withdrawal. This helps you avoid multiple minimum service fees.

❗You can verify your specific pricing details under the "Service Fees" section on the service homepage.


💰 2. Taxes (according to your tax card)

Your earnings are taxed automatically based on your official tax card. This includes:

  • Withholding tax according to your personal tax rate

  • Any additional conditions, such as side income or higher percentage brackets

You can submit an updated tax card if you'd like to change your withholding rate.


⚖️ 3. Debt enforcement (if applicable)

If you have debt under enforcement, we receive this information directly from the enforcement authority. In such cases, a portion of your earnings may be automatically withheld.


📄 How to check the breakdown:
All deductions are clearly shown on your payslip, which you can access through your online bank.

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